Store Policy
Customer Care
At Apollonia’s Candles & Things, customer satisfaction is our top priority. We are committed to providing quality handmade products and excellent customer service with every order.
Privacy & Safety
At Apollonia’s Candles & Things, your Privacy and Safety are important to us. We are committed to protecting your personal information and providing safe, high-quality handmade products.
Privacy Policy
Information We Collect
We may collect customer information such as:
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Name
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Email address
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Phone number
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Shipping and billing address
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Payment information (processed securely through trusted payment providers)
How We Use Your Information
Your information is used to:
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Process and fulfill orders
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Provide customer service and support
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Communicate order updates
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Improve our products and services
Information Protection
We respect your privacy and do not sell, trade, or share your personal information with third parties, except when necessary to process payments, shipping, or fulfill orders.
Safety Policy
Product Safety
All candles and handmade products are carefully made with quality materials and attention to detail.
Candle Safety
Guidelines
For safe candle use:
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Never leave a burning candle unattended
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Keep candles away from children and pets
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Place candles on a heat-resistant surface
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Keep away from flammable materials
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Trim wick to 1/4 inch before each use
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Stop use when 1/2 inch of wax remains
Customer Responsibility
Customers are responsible for following all product care and safety instructions after purchase.
Policy Updates
Apollonia’s Candles & Things reserves the right to update this policy as needed. Any changes will be communicated through our business platforms.
Thank you for trusting Apollonia’s Candles & Things. Your support means everything to us.
Wholesale Inquiries
Thank you for your interest in carrying Apollonia’s Candles & Things products in your shop, boutique, or online store. We are happy to work with retailers, event planners, gift shops, and other businesses interested in wholesale purchasing.
Wholesale Information
What We Offer
Our wholesale collection may include:
Hand-poured candles
Wax melts
Gift sets
Customized T-shirts
Seasonal and specialty items
Custom or private-label options, when available
Wholesale Inquiries
If you are interested in placing a wholesale order, please contact us with the following information:
Business name
Contact name
Email address
Business website or social media page
Type of business
Products you are interested in
Estimated order quantity
Minimum Order Requirements
Wholesale orders may require a minimum purchase amount or minimum quantity per item. Requirements may vary depending on the product and order type.
Pricing and Terms
Wholesale pricing, payment terms, and product availability will be shared upon inquiry. All wholesale orders must be approved before processing.
Processing and Shipping
Wholesale orders may require additional processing time. Shipping costs, timelines, and delivery options will be provided once the order is confirmed.
Custom Orders
Custom scents, labels, and packaging may be available for wholesale accounts depending on order size and production capacity.
How to Contact Us
Please reach out through our business contact channels for wholesale inquiries. We will respond as soon as possible with pricing, availability, and next steps.
Thank you for your interest in Apollonia’s Candles & Things. We look forward to the opportunity to work with you.
Payment Methods
Credit / Debit Cards
PAYPAL