Return & Shipping Policy

 In the event, you receive damaged or unwanted items Apollonia’s Candles & Things makes it easy for you to return or get credit for your purchase.

return & shipping      return & shipping

Shipping and Processing Time

  • Immediate processing of orders
  • Currently shipping within the U.S. through USPS or UPS
  • Estimated delivery time and corresponding shipping costs will be received upon placement of order
  • If needed, additional identification will be requested for credit card verification

Payment Methods

  • PayPal, Credit/Debit Card (Visa, Visa Electron, Visa Debit, MasterCard)
  • Where applicable, prices are inclusive of taxes
  • Credit/Debit Card transactions are processed via Paypal – a secure third party online payment gateway that encrypts your card details in a secure host environment

Easy 30-Day Returns/Exchanges

  • Return/Exchange notices must be received by our office within 30 days from the date of receipt of the customer’s order
  • Return/Exchange notices received beyond the 30-day period will not be accepted
  • Upon approval of return/exchange, sales receipt, proof of posting, sending, and original condition must be received by our office to fulfill the request
  • Items eligible for returns/exchanges are not opened, used or altered in any form and complete with all tags and/or stickers
  • Exchange (replacement) items that are approved will be shipped to the customer’s address with corresponding shipping costs
  • Exchanges due to receipt of damaged or defective items are eligible for free replacement items and shipping costs
  • Eligible returns are processed with a refund in the form of Store Credit
  • Return shipping costs to our office are the customer’s responsibility and will be deducted accordingly to your Store Credit

Any content contained herein and any contract brought into being as a result of the use of this website, are governed by and construed in accordance with the laws of the United States. Should you have questions concerning our Shipping & Return Policy, please feel free to contact us.